Empowering Pareto's Principle

It has been mentioned more than a few times that 80% of the components of competing PCs are all the same.

Think about it: LCD screens, processors, hard disks, graphics cards (and dare I say it, batteries)... they're all shipped in from one manufacturer or another and assembled in various combinations to offer optimum solutions at specific price points.

So what's the difference?

The difference lies in the remaining 20%. That's the part that contains all the added-value of one brand over the next. Sure, this part contains things like warranties and after-sales support, but even there companies compete on more or less the same level.

The one thing I have always liked about Acer is, quite simply, what you don't see. If you take a closer look at the spec sheets, the number of "AcerXYZ technologies" is really quite something. You've got Acer SignalUp technology that conceals an extra-sensitive PIFA antenna on top of the LCD screens where they enjoy maximum signal strength as well as Acer InviLink™ Nplify™ wireless technology as featured on the latest Ferrari notebooks. That'll explain why all the Acer notebooks I've owned always seemed to suck a wireless signal out of nowhere.


Then, on some notebooks, you've got the massive Acer Video Conference package that includes a 1.3 Megapixel Acer Orbicam™ that in turn features Acer VisageON™ technology (a face tracking feature that keeps your face in the centre of the screen), and Acer PrimaLite™ technology that automatically adjusts the colour and definition for clearer pictures the really clever Acer Bluetooth® VoIP Phone that pops out of a slot and saves you yelling into the daft little built-in microphone.

What about the screen? They’re all the same aren’t they? Well. No. First Acer came up with Acer CrystalBrite™ technology that took screen clarity to another level and then they introduced something called Acer GridVista™ which resizes the application windows and slots them into dual, triple or quadruple grid configurations so everything you have open is right there in front of you where you can see it (tip: if you really want to get the most out of this feature, hook up a second external monitor (which you’ll probably do through the Acer PCI Express® ezDock) and then tell me if having up to eight organized windows doesn’t speed you up a little bit).

How about protection? Well for starters there’s Acer Gravisense that protects the hard disk by automatically retracting the disk heads if the notebook takes a fall and there’s even Acer Anti-Theft technology that sets off an alarm if the notebook is snatched away.

Then there’s the mother of all add-on applications: Empowering Technology. I’ve only ever come across a couple of other blogs that talk about this software whose sole purpose is to make changing something “important” on your PC, notebook or whatever, simple. Apart from the one on The Acer Blog, which in turn links to a pretty cool explanation here, I also found a quick review of it on Tracy and Matt’s blog.

Empowering Technology shouldn’t be underestimated. I have seen it used in real situations and it makes as much difference as all the other trademarked technologies listed above put together. It’ll be interesting to see how it evolves with the Vista platform.

But that’s another argument. The fact is Acer has bundled almost its entire product range with a series of added-value technologies each designed to help you get more out of your product. Notebooks, Desktops, projectors and even their TVs have been given the Empowering treatment. If you don't believe me, then read this.

Acer doesn’t shout too loud about this added value, and I really think it should as I believe this particular take on Pareto’s 80:20 principle says a lot more about a PC vendors approach to its customers than any performance benchmark ever could.